Return and Exchange Policy
Blue Monkey Clothing Company
4th Cross, Sudhama Nagar, Bangalore, 560027
Email: info@bluemonkey.co.in
1. B2B Policy Notice
This website operates strictly as a Business-to-Business (B2B) platform.
All purchases made through this platform are considered bulk business transactions.
2. No Return / No Exchange
All orders placed on this platform are final.
- No returns
- No exchanges
- No refunds
Customers are responsible for verifying product selection, sizes, quantities, and specifications before placing an order.
3. Product Evaluation Before Purchase
We recommend customers evaluate product quality before placing bulk orders.
You may purchase sample products from our retail website:
👉 https://www.bluemonkey.in/
4. Damaged or Incorrect Items
In rare cases where you receive:
- Damaged products
- Incorrect items
You must notify us within 24 hours of delivery by emailing:
Your email must include:
- Order details
- Clear images of the issue
After review, we may provide a suitable resolution at our discretion.
5. Order Cancellation
- Orders cannot be canceled once processed
- As all orders are prepaid, cancellations are not applicable after confirmation
6. Non-Returnable Conditions
We do not accept any claims for:
- Size or fit issues
- Color variations due to lighting or screen differences
- Change of mind
- Unsold inventory
7. Final Decision
All decisions regarding returns, replacements, or claims are at the sole discretion of Blue Monkey Clothing Company.
8. Contact Information
For any support or queries:
📧 Email: info@bluemonkey.co.in
📍 Address: 4th Cross, Sudhama Nagar, Bangalore, 560027